Respond More, React Less: A Guide to Better Communication
多点回应，少点反应：更好沟通的实践指南
How we handle what others say and do can greatly shape our relationships—at work, at home, and with friends. Many people react quickly to words or actions, often led by emotion. In contrast, responding means taking a moment to think before you speak or act, which can lead to better outcomes for everyone.
我们面对他人言语和行为的方式，会深刻影响我们在工作、家庭和朋友圈中的关系。许多人会条件反射般快速回应，往往受情绪驱使。而“回应”则是先稍加思考，再做出表达或动作，这通常能带来更好的结果。
Reacting is instant; it often happens without much thought. For example, when someone makes a mistake, a quick reaction might be to get angry or blame them right away. However, responding gives you time to consider the other person’s feelings and the situation as a whole.
“反应”往往是下意识的，几乎不用思考。比如，有人犯错时，我们可能第一时间就生气或指责。相比之下，“回应”则是给自己和对方都多一点时间，考虑到彼此情绪和整个情境。
Scientists who study communication find that taking even a few seconds to pause before you reply can lower stress and prevent arguments. Responding helps to solve problems and maintain trust between people.
专注沟通的科学家发现，哪怕回复前暂停几秒钟，也能缓解紧张，减少争执。多一些回应，更有助于化解冲突和守护彼此的信任。
In daily life, practicing more responses and fewer reactions can mean listening actively, asking questions, or simply choosing calm words instead of raising your voice. This habit benefits not only personal well-being, but also teamwork and social harmony.
在日常生活中，多点回应、少点反应，意味着主动倾听、善于提问，或用冷静的话语而不是情绪化的语气沟通。这种习惯，不仅有利于个人内心的平和，也能让团队合作和关系更融洽。
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