在国际贸易和商务沟通中，样品的安排往往是促成订单的关键一步。一封专业、清晰且礼貌的英文邮件不仅能准确传达信息，还能有效提升客户对企业的信任感。本文精选6个实用的样品安排英文邮件模板，涵盖不同场景——如首次寄样、样品费用说明、快递信息通知、样品确认请求等，每个模板均附带中文翻译和重点点评，帮助您在实际工作中快速套用，提升沟通效率与专业形象。
1. 首次寄送样品确认邮件
📤Subject: Sample Shipment Confirmation – Order No. S20240401
Dear Mr. Thompson,
We are pleased to inform you that the requested samples (Product Code: PT-8821, PT-8834, PT-8845) have been dispatched today via DHL Express. The tracking number is 1234567890US, and you can expect delivery within 3-5 business days.
Please inspect the samples upon arrival and let us know your feedback at your earliest convenience. We look forward to your evaluation and hope these items meet your requirements.
Should you have any questions, feel free to contact us.
Best regards,
Linda Wang
Sales Coordinator
📤主题：样品运输确认函 – 订单编号：S20240401
尊敬的汤普森先生：
我们很高兴通知您，您所要求的样品（产品编号：PT-8821、PT-8834、PT-8845）已于今日通过DHL快递寄出。运单号为1234567890US，预计3-5个工作日内送达。
样品到达后，请您检查并尽快反馈意见。我们期待您的评估，并希望这些产品能满足您的需求。
如有任何问题，欢迎随时与我们联系。
此致敬礼！
销售协调员 Linda Wang
✍️点评与重点：
• 使用“pleased to inform you”表达积极态度，提升客户好感。
• 明确列出产品编号和快递信息，体现专业性。
• 主动请求反馈，展现服务意识，促进后续沟通。
2. 样品费用说明及支付请求
📤Subject: Sample Fee and Payment Instructions
Dear Ms. Johnson,
Thank you for your interest in our products. As discussed, we can provide 3 samples for your evaluation. However, please note that a sample fee of USD 50 and shipping cost of USD 30 will apply, totaling USD 80.
Kindly confirm your acceptance of these charges, and we will proceed with preparation. Payment can be made via bank transfer or PayPal. Once payment is received, we will dispatch the samples within 2 business days.
Looking forward to your confirmation.
Best regards,
David Chen
Customer Service Manager
📤主题：样品费用及支付说明
亲爱的约翰逊女士：
感谢您对我们产品的关注。如之前沟通，我们可以为您提供3个样品用于评估。但请注意，样品费用为50美元，运费为30美元，合计80美元。
请您确认接受此项费用，我们将立即安排准备。您可通过银行转账或PayPal付款。收到款项后，我们将在2个工作日内寄出样品。
期待您的确认。
✍️点评与重点：
• 明确列出费用明细，避免后续争议。
• 提供多种支付方式，提升客户便利性。
• 使用“kindly confirm”礼貌请求确认，语气得体。
3. 样品已收到并确认邮件
📤Subject: Confirmation of Sample Receipt – Thank You
Dear Mr. Lee,
This is to confirm that we have safely received the samples (Item No. WF-205, WF-208) on May 10, 2024. Thank you for your prompt shipment.
Our quality team will conduct testing next week, and we will share the results with you by May 20. We appreciate your support and look forward to further collaboration.
Best regards,
Sarah Miller
Procurement Officer
📤主题：确认已收到样品——谢谢！
亲爱的李先生：
特此确认，我们已于2024年5月10日安全收到样品（货号：WF-205、WF-208）。感谢您及时寄送。
我们的质检团队将于下周进行测试，并将于5月20日前向您反馈结果。感谢您的支持，期待进一步合作。
✍️点评与重点：
• 及时确认收货，体现专业与尊重。
• 明确后续流程和时间节点，增强客户信任。
• 使用“appreciate your support”表达感谢，有助于关系维护。
4. 请求客户安排回寄样品
📤Subject: Request for Sample Return – Evaluation Completed
Dear Ms. Taylor,
Thank you for evaluating our samples (Model: HT-3000 Series). We understand that your testing is now complete.
To support our internal review process, we kindly request that you return the samples to us. We will cover the return shipping cost. Please let us know a convenient time for pickup, or we can arrange a courier service upon your confirmation.
We appreciate your cooperation.
Sincerely,
James Liu
Product Development Team
📤主题：请求退回样品——评估工作已完成
亲爱的泰勒女士：
感谢您对我们HT-3000系列样品的评估。我们了解到您的测试已结束。
为支持我们的内部评审，恳请您将样品寄回。我们将承担退货运费。请告知您方便的取件时间，或在您确认后，我们将为您安排快递服务。
感谢您的配合。
✍️点评与重点：
• 使用“kindly request”表达礼貌请求，避免强硬语气。
• 主动承担运费，提升客户体验。
• 提供灵活安排，体现服务周到。
5. 样品寄送延迟说明邮件
📤Subject: Update on Sample Shipment – Slight Delay
Dear Mr. Parker,
We regret to inform you that the shipment of your requested samples (Code: AL-771, AL-775) will be delayed by 2 days due to unexpected material inspection procedures.
We are doing our best to expedite the process and expect to dispatch the samples by May 15. We sincerely apologize for any inconvenience caused and appreciate your understanding.
We will send a follow-up email with tracking details once the samples are shipped.
Best regards,
Emily Zhao
Logistics Coordinator
📤主题：样品运输情况更新——存在轻微延迟
亲爱的帕克先生：
很抱歉通知您，由于突发的材料检验流程，您所要求的样品（编号：AL-771、AL-775）将延迟2天寄出。
我们正全力加快进度，预计将于5月15日寄出。对由此带来的不便深表歉意，感谢您的理解。
样品寄出后，我们将立即发送包含追踪信息的跟进邮件。
✍️点评与重点：
• 使用“regret to inform”表达歉意，语气诚恳。
• 说明延迟原因并给出新时间表，增强透明度。
• 承诺后续通知，展现责任感。
6. 样品确认后推进订单的跟进邮件
📤Subject: Follow-up on Sample Approval – Next Steps
Dear Ms. Carter,
Thank you for confirming your satisfaction with the samples (Item: SF-900) received last week. We are delighted to hear that they meet your quality standards.
May we proceed with discussing the initial order quantity? We can offer a competitive price of USD 12.50 per unit for an order of 500 pieces, with production lead time of 15 days.
Please let us know your thoughts, and we will prepare a formal quotation accordingly.
Warm regards,
Michael Wu
Sales Representative
📤主题：样品审批的后续事宜——下一步该怎么做？
亲爱的卡特女士：
感谢您确认上周收到的SF-900样品符合您的要求。我们很高兴得知样品满足您的质量标准。
请问我们可以进一步讨论首批订单数量了吗？若订购500件，我们可以提供每件12.50美元的优惠价格，生产周期为15天。
请告知您的想法，我们将据此准备正式报价单。
✍️点评与重点：
• 以感谢开头，营造积极氛围。
• 主动推进订单，把握商机。
• 提供具体价格和交期，便于客户决策。