导读：为什么一封好的样品寄送邮件如此重要？
在国际贸易中，样品往往是客户决定是否下单的关键一步。而随样品寄出的邮件，不仅是物流通知，更是展示专业度、建立信任的重要机会。一封措辞得体、信息清晰的英文邮件，能有效提升客户对你品牌的认可度。本文精选9个实用英文样品寄送邮件模板，涵盖不同场景，并提供中文翻译与重点点评，帮助你在细节中赢得客户信赖。
模板1：标准样品寄送通知（Standard Sample Shipment Notification）
Dear [Customer's Name],
We are pleased to inform you that your requested samples have been shipped today via [Courier Name].
The tracking number is: [Tracking Number].
You can monitor the delivery status using the following link: [Tracking Link].
Please note that the samples are for evaluation purposes only and not for resale.
Should you have any questions, feel free to contact us.
Best regards,
[Your Name]
[Your Position]
✨ 中文翻译：
尊敬的[客户姓名]，
我们很高兴通知您，您所要求的样品已于今日通过[快递公司名称]寄出。
运单号为：[运单号]。
您可通过以下链接查询物流状态：[跟踪链接]。
请注意，这些样品仅用于评估，不得用于转售。
如有任何问题，欢迎随时联系我们。
此致问候，
[您的姓名]
[您的职位]
点评与重点：
✅ 使用“pleased to inform you”表达积极态度，提升客户好感。
✅ 明确标注“for evaluation purposes only”，避免后续纠纷。
✅ 提供完整物流信息，体现专业与透明。
模板2：免费样品寄送确认（Free Sample Confirmation）
Dear [Customer's Name],
Thank you for your interest in our products. As discussed, we are sending you the requested samples free of charge.
Shipment details:
- Courier: [Courier Name]
- Tracking No.: [Tracking Number]
- Estimated Delivery: [Date]
We hope you will be satisfied with the quality and look forward to your feedback.
Warm regards,
[Your Name]
[Company Team]
✨ 中文翻译：
尊敬的[客户姓名]，
感谢您对我们产品的关注。如先前沟通，我们将免费寄送您所要求的样品。
寄送详情如下：
- 快递公司：[快递公司名称]
- 运单号：[运单号]
- 预计送达时间：[日期]
希望您对产品质量满意，期待您的反馈。
此致问候，
[您的姓名]
[公司团队]
点评与重点：
✅ “free of charge”明确说明费用承担方，避免误解。
✅ 使用项目符号（bullets）使信息更清晰易读。
✅ “look forward to your feedback”引导客户回复，促进沟通。
模板3：样品寄送但需客户支付运费（Sample Shipped – Customer Pays Shipping）
Dear [Customer's Name],
Your samples have been dispatched. Please note that shipping fees will be collected upon delivery (COD).
Courier: [Courier Name]
Tracking Number: [Tracking Number]
We appreciate your understanding and cooperation. Once you receive the samples, we’d love to hear your thoughts.
Best wishes,
[Your Name]
[Your Company]
✨ 中文翻译：
尊敬的[客户姓名]，
您的样品已寄出。请注意，运费将在收货时由您支付（货到付款）。
快递公司：[快递公司名称]
运单号：[运单号]
感谢您的理解与配合。收到样品后，我们期待您的反馈。
此致问候，
[您的姓名]
[您的公司]
点评与重点：
✅ “shipping fees will be collected upon delivery”清晰说明付款方式，避免争议。
✅ 使用“appreciate your understanding”表达尊重，缓和可能的负面情绪。
✅ 强调“we’d love to hear your thoughts”，增强互动性。
模板4：样品即将寄出预通知（Pre-Shipment Sample Notice）
Dear [Customer's Name],
We would like to inform you that your samples are ready and will be shipped tomorrow.
We will send you a follow-up email with the tracking details once the package is dispatched.
If you have any special delivery instructions, please let us know by today.
Thank you for your interest in our products.
Sincerely,
[Your Name]
[Your Department]
✨ 中文翻译：
尊敬的[客户姓名]，
我们特此通知您，您的样品已准备就绪，将于明日寄出。
包裹发出后，我们将发送邮件提供物流跟踪信息。
如您有任何特殊派送要求，请于今日告知。
感谢您对我们产品的关注。
此致敬意，
[您的姓名]
[您的部门]
点评与重点：
✅ “will be shipped tomorrow”提前预告，体现计划性与专业性。
✅ 主动询问“special delivery instructions”，展现服务意识。
✅ 使用“follow-up email”表明后续跟进，增强客户安全感。
模板5：样品寄送并附产品目录（Sample Shipment with Catalog）
Dear [Customer's Name],
We are pleased to ship your requested samples today. Along with the samples, we have included our latest product catalog for your reference.
Tracking Number: [Tracking Number]
Courier: [Courier Name]
We believe our full range of products may also interest you. Please feel free to browse and let us know if you'd like to discuss any items.
Best regards,
[Your Name]
[Your Title]
✨ 中文翻译：
尊敬的[客户姓名]，
我们很高兴今日寄出您所要求的样品。随样品一并附上我们最新的产品目录，供您参考。
运单号：[运单号]
快递公司：[快递公司名称]
我们相信，我们的完整产品线也可能引起您的兴趣。欢迎浏览，如有任何产品希望进一步了解，请随时告知。
此致问候，
[您的姓名]
[您的职位]
点评与重点：
✅ 附赠产品目录是提升转化率的有效策略。
✅ “we believe”委婉表达推荐意图，避免显得过于推销。
✅ “feel free to browse”营造轻松氛围，降低客户压力。
模板6：样品延迟寄送说明（Delay in Sample Shipment）
Dear [Customer's Name],
We sincerely apologize for the delay in sending your samples. Due to unexpected high demand, there was a temporary backlog in processing.
Your samples are now scheduled to be shipped on [Date].
We truly value your patience and understanding. As a token of apology, we will cover the express shipping fee.
Thank you for your continued support.
Warm regards,
[Your Name]
[Your Team]
✨ 中文翻译：
尊敬的[客户姓名]，
对于样品寄送的延迟，我们深表歉意。由于近期需求激增，处理流程出现短暂积压。
您的样品现已安排于[日期]寄出。
我们非常感谢您的耐心与理解。作为致歉，我们将承担加急运费。
感谢您的一贯支持。
此致问候，
[您的姓名]
[您的团队]
点评与重点：
✅ 主动道歉并说明原因，展现诚信。
✅ 提供具体新寄送日期，增强可信度。
✅ “token of apology”通过补偿措施重建信任，是危机处理的关键。
模板7：样品已签收后跟进邮件（Follow-up After Sample Delivery）
Dear [Customer's Name],
We noticed that your sample package was delivered on [Date]. We hope everything arrived in good condition.
Could you please share your feedback on the samples? We’d love to know your thoughts on quality, packaging, and overall impression.
If you have any questions or would like to discuss pricing and MOQ, we’re ready to assist.
Looking forward to hearing from you.
Best regards,
[Your Name]
[Your Company]
✨ 中文翻译：
尊敬的[客户姓名]，
我们注意到您的样品包裹已于[日期]签收。希望一切完好无损。
您能否分享一下对样品的反馈？我们非常希望了解您对质量、包装及整体印象的看法。
如您有任何问题，或希望讨论价格与起订量，我们随时为您服务。
期待您的回复。
此致问候，
[您的姓名]
[您的公司]
点评与重点：
✅ 利用物流信息主动跟进，体现细致服务。
✅ 明确请求反馈内容（quality, packaging, impression），引导客户具体回复。
✅ 提及“pricing and MOQ”，自然过渡到商务谈判阶段。
模板8：样品寄送并邀请视频会议（Sample Shipment with Meeting Invitation）
Dear [Customer's Name],
Your samples have been shipped and should arrive by [Date].
To better introduce our products and answer any questions, we would like to invite you to a short online meeting at your convenience.
Please let us know a suitable time, and we’ll arrange the call.
We look forward to connecting with you soon.
Best wishes,
[Your Name]
[Your Position]
✨ 中文翻译：
尊敬的[客户姓名]，
您的样品已寄出，预计将于[日期]前送达。
为了更好地介绍我们的产品并解答您的疑问，我们诚邀您参加一次简短的线上会议，时间由您决定。
请告知您方便的时间，我们将安排通话。
期待尽快与您交流。
此致问候，
[您的姓名]
[您的职位]
点评与重点：
✅ 将样品寄送与会议邀请结合，提升沟通效率。
✅ “at your convenience”体现对客户时间的尊重。
✅ 主动提出安排，展现积极性与服务意识。
模板9：多批次样品寄送说明（Multiple Sample Shipments）
Dear [Customer's Name],
We are sending your samples in two separate shipments due to different storage requirements.
Shipment 1 (Sent on [Date]):
- Items: [List of Items]
- Tracking No.: [Number]
Shipment 2 (To be sent on [Date]):
- Items: [List of Items]
- Tracking No.: To be provided
We will update you once the second package is shipped.
Thank you for your attention to detail.
Sincerely,
[Your Name]
[Your Department]
✨ 中文翻译：
尊敬的[客户姓名]，
由于储存条件不同，您的样品将分两批寄送。
第一批（已于[日期]寄出）：
- 产品：[产品列表]
- 运单号：[运单号]
第二批（将于[日期]寄出）：
- 产品：[产品列表]
- 运单号：待提供
第二批寄出后，我们将及时更新信息。
感谢您对细节的关注。
此致敬意，
[您的姓名]
[您的部门]
点评与重点：
✅ 解释分批发货原因，避免客户困惑。
✅ 使用清晰结构列出每批信息，便于客户核对。
✅ “thank you for your attention to detail”巧妙赞美客户，增强好感。