导读：为什么样品寄送邮件如此重要？
在国际贸易中，样品是客户了解产品质量的第一步，而围绕样品寄送的沟通邮件则是建立专业形象和客户信任的关键环节。一封清晰、礼貌且信息完整的英文邮件，不仅能提升客户体验，还能显著增加后续订单的转化率。本文精选7个样品寄送全流程中必备的英文邮件模板，涵盖从客户请求样品到寄送后跟进的各个环节，并附上精准中文翻译与实用点评，帮助你在外贸沟通中脱颖而出。
1. 请求寄送样品（Sample Request）
Subject: Request for Product Samples
Dear [Supplier's Name],
I hope this message finds you well. We are interested in your [Product Name] and would like to request samples for evaluation. Could you please provide details on the available variants, pricing, and any associated sample costs? We would also appreciate information on shipping methods and estimated delivery time.
Looking forward to your prompt reply.
Best regards,
[Your Name]
[Your Position]
主题：样品请求
尊敬的[供应商姓名]：
希望您一切安好。我们对贵公司的[产品名称]很感兴趣，希望能寄送样品以便评估。请问能否提供可选型号、价格以及相关样品费用的详细信息？同时，也请告知运输方式和预计送达时间。
期待您的及时回复。
此致
敬礼！
[您的姓名]
[您的职位]
点评与重点：开头表达问候体现礼貌；使用“interested in”和“request samples for evaluation”表达需求清晰；询问“sample costs”和“shipping methods”展现专业性；结尾“Looking forward to your prompt reply”礼貌催促回复。
2. 确认样品信息与费用（Confirming Sample Details and Charges）
Subject: Confirmation of Sample Request and Payment
Dear [Customer's Name],
Thank you for your interest in our products. We are pleased to inform you that we can provide samples of [Product Name]. The sample fee is [Amount] USD, and shipping cost is [Amount] USD via [Courier Name].
Please confirm if you would like to proceed, and we will send you the payment details. Once payment is received, we will arrange shipment within 2 business days.
Should you have any questions, feel free to contact us.
Best regards,
[Your Name]
[Your Company]
主题：样品请求与费用确认
尊敬的[客户姓名]：
感谢您对我们产品的关注。我们很高兴通知您，可以提供[产品名称]的样品。样品费用为[金额]美元，通过[快递公司名称]寄送，运费为[金额]美元。
请确认是否继续，我们将发送付款信息。收到款项后，我们将在两个工作日内安排发货。
如有任何疑问，欢迎随时联系我们。
此致
敬礼！
[您的姓名]
[您的公司]
点评与重点：使用“pleased to inform you”传递积极态度；明确列出“sample fee”和“shipping cost”避免后续纠纷；“arrange shipment within 2 business days”体现效率；结尾开放沟通渠道，增强客户信任。
3. 通知样品已寄出（Sample Shipped Notification）
Subject: Your Samples Have Been Shipped – Tracking Information Inside
Dear [Customer's Name],
We are happy to inform you that your samples have been shipped today via [Courier Name]. Below are the tracking details:
Tracking Number: [Number]
Estimated Delivery: [Date]
Shipping Method: [Express/Air]
You can track the package at: [Tracking Website]
Should you need any further assistance, please don’t hesitate to reach out.
Best regards,
[Your Name]
[Your Company]
主题：您的样品已寄出——内附追踪信息
尊敬的[客户姓名]：
我们很高兴通知您，您的样品已于今日通过[快递公司名称]寄出。以下是追踪信息：
追踪号码：[号码]
预计送达时间：[日期]
运输方式：[快递/空运]
您可在以下网站查询物流状态：[追踪网站]
如需进一步协助，请随时与我们联系。
此致
敬礼！
[您的姓名]
[您的公司]
点评与重点：邮件主题清晰包含“Tracking Information”提升打开率；使用“happy to inform you”传递积极情绪；提供完整物流信息体现专业性；“don’t hesitate to reach out”鼓励客户沟通，增强互动。
4. 提醒客户查收样品（Reminder to Confirm Sample Receipt）
Subject: Follow-up: Have You Received Your Samples?
Dear [Customer's Name],
I hope you are doing well. We would like to follow up on the samples we sent on [Date]. According to the tracking information, the package was delivered on [Delivery Date].
Could you please confirm if you have received the samples and if they meet your expectations? Your feedback is highly valuable to us.
We look forward to hearing from you soon.
Best regards,
[Your Name]
[Your Company]
主题：跟进：您是否已收到样品？
尊敬的[客户姓名]：
希望您一切顺利。我们想跟进一下于[日期]寄出的样品。根据物流信息，包裹已于[送达日期]送达。
请您确认是否已收到样品，以及样品是否符合您的预期？您的反馈对我们非常重要。
期待您的回复。
此致
敬礼！
[您的姓名]
[您的公司]
点评与重点：使用“follow up”体现主动服务意识；引用具体日期增强可信度；“meet your expectations”委婉询问满意度；“Your feedback is highly valuable”表达重视，促进客户回应。
5. 客户反馈积极后的跟进（Follow-up After Positive Feedback）
Subject: Great to Hear You’re Satisfied with the Samples!
Dear [Customer's Name],
Thank you for your positive feedback on the samples. We are delighted to know that they meet your requirements.
Now that you’ve evaluated the quality, we would be happy to provide a formal quotation for bulk orders. Please let us know your target quantity, and we’ll prepare a competitive offer for you.
Looking forward to moving forward together.
Best regards,
[Your Name]
[Your Company]
主题：很高兴您对样品感到满意！
尊敬的[客户姓名]：
感谢您对样品的积极反馈。得知样品符合您的要求，我们非常高兴。
在您完成质量评估后，我们很乐意为您提供批量订单的正式报价。请告知您的目标采购数量，我们将为您准备有竞争力的报价。
期待与您进一步合作。
此致
敬礼！
[您的姓名]
[您的公司]
点评与重点：“delighted to know”强化情感共鸣；“formal quotation for bulk orders”自然过渡到订单阶段；“competitive offer”突出价格优势；“moving forward together”营造合作氛围。
6. 客户反馈有改进建议时的回应（Responding to Sample Feedback with Suggestions）
Subject: Thank You for Your Feedback – We Can Make Adjustments
Dear [Customer's Name],
Thank you for your honest feedback regarding the samples. We appreciate your suggestions on [specific aspect, e.g., color, size, material].
We are confident we can make the necessary adjustments to meet your specifications. Could you please confirm the exact requirements so we can prepare revised samples?
We value your partnership and are committed to delivering a product that fits your needs.
Best regards,
[Your Name]
[Your Company]
主题：感谢您的反馈——我们可以进行调整
尊敬的[客户姓名]：
感谢您对样品的坦诚反馈。我们非常重视您在[具体方面，如颜色、尺寸、材质]方面提出的建议。
我们有信心可以根据您的要求进行必要调整。请您确认具体需求，以便我们准备修改后的样品。
我们珍视与您的合作关系，并致力于提供符合您需求的产品。
此致
敬礼！
[您的姓名]
[您的公司]
点评与重点：“honest feedback”肯定客户诚意；“appreciate your suggestions”表达尊重；“make the necessary adjustments”展现灵活性与服务意识；“committed to delivering”强化专业承诺。
7. 寄送改进后的新样品（Sending Revised Samples）
Subject: Revised Samples Shipped – Updated Based on Your Feedback
Dear [Customer's Name],
As discussed, we have made adjustments to the [Product Name] based on your feedback. The revised samples have been shipped today via [Courier Name].
Tracking Number: [Number]
Estimated Delivery: [Date]
We hope the updated version better meets your expectations. Please let us know your thoughts once you receive them.
Thank you for your collaboration.
Best regards,
[Your Name]
[Your Company]
主题：已寄出修改后样品——根据您的反馈更新
尊敬的[客户姓名]：
如前所述，我们已根据您的反馈对[产品名称]进行了调整。修改后的样品已于今日通过[快递公司名称]寄出。
追踪号码：[号码]
预计送达时间：[日期]
希望新版本更符合您的期望。收到后请告知您的看法。
感谢您的合作。
此致
敬礼！
[您的姓名]
[您的公司]
点评与重点：主题强调“Updated Based on Your Feedback”体现客户导向；“as discussed”表明沟通连续性；“hope the updated version”表达期待；“better meets your expectations”委婉引导正面反馈。